Shipping policy

Shipping Policy

Every canvas is printed after you order it. Nothing sits in a warehouse, so
there is a short production step before anything ships.

Delivery time
7 to 10 working days from the day you order, for every country we ship to.
That covers both printing and transit. We do not offer express delivery.

Cost
Delivery is included in the price. There is nothing added at checkout and no
customs charges, because every order is printed and dispatched from within the
European Union.

Where we ship
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,
Spain and Sweden.

If your country appears at checkout, we ship there. We do not currently ship
outside the European Union.

Tracking
You will get a confirmation email when you order and a second email with
tracking once the canvas leaves the print facility.

If it is late
If your order has not arrived after 10 working days, email us at
hello@cubespace.store with your order number and we will find it. If it cannot
be found, we will send a replacement or refund you in full.

If it arrives damaged
Open the parcel and check it when it arrives. If the canvas is damaged, email
us within 7 days with a photo of the canvas and a photo of the outer packaging.
In most cases we will send a replacement straight away and you will not need to
post anything back.

Damage in transit is our problem, not yours. Risk passes to you only once the
canvas has been delivered.

Wrong address
We ship to the address you enter at checkout. If it is wrong, email us
immediately — we can usually change it before printing starts, but not after.